Returns & Exchanges
At Access Denied, we want to ensure you are completely satisfied with your high-performance electronics. If your purchase doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal and select the order containing the electronic components or devices you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original manufacturer packaging, including all cables, manuals, and accessories, to ensure the product remains protected during transit.
Ship to HQ
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
Inspection and Refund
Once our technicians verify the hardware's condition and serial numbers, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing